Shipping policy

Shipping Policy

Australian Orders

We offer a flat rate shipping of $12 AUD on all Australian orders. Enjoy complimentary shipping on orders over $150 AUD.

Orders are dispatched within 1-2 business days. Estimated delivery is 2-5 business days depending on your location. Delivery times may vary during peak periods.

International Orders

We ship worldwide. International shipping rates are calculated at checkout based on your location and order weight. Delivery timeframes vary by destination, typically 7-14 business days.

International orders may be subject to customs duties, taxes or import fees charged by your local government. These charges are the responsibility of the customer and are not included in the product or shipping price.

Order Tracking

Once your order has been dispatched you will receive a shipping confirmation email with your tracking details. Please allow 24 hours for tracking information to update.

Packaging

All Haus of Calm orders are carefully packed to ensure your products arrive safely and beautifully.

Questions

If you have any questions about your order or delivery please contact us at hello@hausofcalm.com.au and we will be happy to help.