Shipping


Shipping FAQ's

Australia Shipping

All orders are dispatched from Burleigh Heads, QLD within 1-2 business days. We offer flat rate standard shipping of $12 AUD on all Australian orders. Enjoy complimentary shipping on orders over $150 AUD. Standard delivery typically arrives within 2-5 business days depending on your location. Delivery times may vary during peak periods.

International Shipping

We ship worldwide. International shipping rates are calculated at checkout based on your location and order weight. Delivery timeframes vary by destination, typically 7-14 business days. International orders may be subject to customs duties, taxes or import fees charged by your local government. These charges are the responsibility of the customer.

Express Shipping

Need it sooner? We offer Australia Post Express shipping at checkout. Express orders placed before 12pm AEST are dispatched same business day. Metro areas typically receive next business day delivery. Regional areas may take 2-3 business days. Express shipping rates are calculated at checkout based on your location.

Tracking My Order

Once your order has been dispatched you will receive a shipping confirmation email with your tracking details. Please allow 24 hours for tracking information to update

Questions

If you have any questions about your order or delivery please contact us at hello@hausofcalm.com.au and we will be happy to help.